Fetch Pet Rx customer help center Answers to commonly asked questions

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Contact Us

Call Us Toll Free 877.299.0893
14540 NW 60th Ave. Miami Lakes, FL 33014
customer care Live Customer Care
Mon-Fri: 8am-7pm ET
Sat: 9am-5pm ET
fax 877.299.0897

Notifications & Emails

How do I change my email preferences?

To change your email preferences, log into your Fetch Pet Rx account. Once there you will be able to update your preferences. Note that transactional emails, such as those we send to inform about the status of your orders, will be sent even if you have opted out of promotional emails.

Why am I not getting Fetch Pet Rx emails?

Please make sure that you add customercare@fetchpetrx.com to your address book to prevent our emails from going into your spam or junk folder.

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